The information we collect depends on how you interact with us.

Information You Provide

We may collect information that you voluntarily provide, including:

• Your name
• Email address
• Telephone number
• Property or project address
• Preferred appointment dates
• Property type and requested services
• Project sizes, surfaces, and colors
• Project photographs, videos, or measurements
• Messages, emails, texts, or voicemails
• Contract and transaction information
• Reviews, testimonials, or feedback

Information Collected Automatically

When you use our website, we and our service providers may automatically collect:

• IP address
• Browser and device type
• Operating system
• Referring website
• Pages viewed and links clicked
• Approximate geographic location
• Visit date, time, and duration
• Advertising identifiers
• Cookie and tracking information
• Advertisement interactions

Calls and Text Messages

When you call or text us, we may collect your phone number, message content, call duration, voicemail, and related communication records. Where permitted and after any legally required notice, calls may be monitored or recorded for training, customer service, quality assurance, and recordkeeping.

We may use personal information to:

• Respond to questions and estimate requests
• Schedule consultations and projects
• Evaluate properties and prepare proposals
• Provide painting and related services
• Communicate about projects and payments
• Process transactions and maintain records
• Provide customer support
• Send appointment and service reminders
• Request reviews or feedback
• Improve our website and services
• Measure marketing performance
• Personalize content or advertising
• Detect fraud, spam, and security threats
• Protect people, property, and legal rights
• Meet tax, insurance, and legal obligations

If we receive project photographs, we use them to evaluate or perform the requested work. We use identifiable before-and-after photographs for advertising or promotional purposes only as permitted by an agreement or with appropriate permission.

Our website may use first-party and third-party cookies, pixels, tags, and similar technologies. These technologies may support essential website functions, website security, form submissions, traffic measurement, analytics, advertising measurement, audience development, and interest-based advertising.

We may use tools such as Google Tag Manager, Google Analytics, Google Ads, Meta Pixel, or similar services. These providers may collect online identifiers and information about your activity across websites or services according to their own privacy policies.

You may restrict cookies through your browser settings. Blocking cookies may affect certain website functions. You may also manage personalized advertising through the privacy and advertising controls provided by Google, Meta, and other advertising platforms.

Some browsers offer “Do Not Track” signals. Because there is no universally accepted standard for these signals, our website may not respond to every Do Not Track request. We will honor legally recognized opt-out preference signals where required by applicable law.

Service Providers

We may work with companies that provide website hosting, form processing, customer-management software, communications, scheduling, payment processing, analytics, advertising, IT support, accounting, insurance, and other business services. These providers may access information only as necessary to perform services for us, subject to their agreements and applicable law.

Employees, Crews, and Contractors

We may provide relevant project information to employees, estimators, painters, subcontractors, suppliers, or other professionals involved in evaluating, scheduling, supplying, or completing a project.

Advertising and Analytics Partners

We may disclose online identifiers, device information, and website activity to analytics and advertising partners. Certain state laws may characterize some advertising-related disclosures as “sharing,” “selling,” or targeted advertising even when no money is exchanged.

Legal, Safety, and Business Purposes

We may disclose information when reasonably necessary to:

• Comply with a law, subpoena, court order, or government request;
• Protect the rights, safety, and property of Sunshine Painting Contractors or another person;
• Investigate fraud, illegal activity, security incidents, or contract violations;
• Establish, exercise, or defend legal claims; or
• Complete a merger, acquisition, financing, sale of assets, reorganization, or similar business transaction.

We may also disclose information for another purpose when you direct us to do so or provide consent.

We do not sell personal information for money.

However, the use of certain analytics, advertising, or remarketing technologies may be considered a “sale,” “sharing,” or use for targeted advertising under some state privacy laws. Where applicable, you may request to opt out by contacting us using the information below.

We may send service-related communications concerning estimate requests, appointments, proposals, active projects, invoices, or customer-support matters. We will send promotional emails or marketing text messages only as permitted by law. Consent to receive marketing text messages is not a condition of purchasing our services.

Message frequency may vary. Message and data rates may apply. You may opt out of marketing text messages by replying STOP and request assistance by replying HELP. You may unsubscribe from marketing emails by using the unsubscribe link provided or contacting us.

Opting out of marketing communications will not prevent us from sending necessary communications about an estimate, contract, appointment, payment, or active project.

We retain information for as long as reasonably necessary to fulfill the purposes described in this policy, complete customer projects, maintain business and warranty records, comply with legal or tax requirements, resolve disputes, and enforce agreements.

Retention periods may vary based on the type of information and the reason it was collected. When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it.

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. Nevertheless, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Please use caution when sending confidential information electronically. If you believe information submitted to us has been compromised, contact us promptly.

Depending on where you live and the law that applies, you may have the right to:

• Confirm whether we process your information
• Access information we maintain about you
• Correct inaccurate information
• Request deletion of certain information
• Request a portable copy of certain information
• Opt out of targeted advertising or certain disclosures
• Withdraw consent where applicable
• Appeal a decision concerning a request
• Receive equal service without unlawful discrimination

These rights are not absolute, and legal exceptions may apply. To submit a request, contact us using the information below. We may need to verify your identity before completing a request. Authorized agents may submit requests where permitted by law, but we may require proof of authorization and identity verification.

Our website may link to social media platforms, review websites, mapping services, payment processors, paint manufacturers, or other third-party websites.

We do not control the privacy, security, or content practices of those third parties. This Privacy Policy does not apply to information collected independently by another website or service. Review the third party’s privacy policy before providing information.

Our website and services are intended for property owners, tenants, property managers, and business representatives. They are not directed to children under 13.

We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us so we can review and delete it as appropriate.

We may update this Privacy Policy to reflect changes in our services, technology, business operations, or legal obligations. When we make changes, we will post the revised policy on this page and update the “Last Updated” date. Material changes may also be communicated through another reasonable method when required by law.

For questions, privacy requests, or concerns regarding this Privacy Policy, contact us: